A few months ago I purchased a Lifebooker Loot (see post)- $22 for a Gel Manicure at Jean Leon Salon. I was excited since I have never tried Shellac or Axxium gel, but, I have had a calgel mani before, which I loved. I thought, $22 to try a new spot is worth it. Boy was I wrong!
Deals aren’t always deals. Almost always, you end up losing somewhere – whether it is in service, cleanliness, or outcome of the service or product you are getting. In this case, I lost in service and I’d say the place didn’t seem too hygenic neither.
The basement where the nail salon is located is dimly lit, and looks very gloomy. Maybe that is the reason why the manicurists attitudes sucked! Also, there were no signs of an autoclave to sanitize the nail tools. The manicurist had her tools in a case on her desk, which she placed back without cleaning once she used them. She asked if I’d like my cuticles cut, I declined. You’re not using your nasty cuticle remover on me. Also, I had my own nail file I let her use.
I could have sworn that the Lifebooker Loot I purchased for the gel mani stated we can either get an Axxium or CND Shellac mani. Well, once my sister and I reached Jean Leon (nail salon is located in the basement of the salon), we were told to choose only from the CND Shellac products. Bummer. I did want to try axxium. I quickly got over that, and chose CND Shellac’s Hot Pop Pink, and waited for my manicurist. Nope, I don’t know her name because she didn’t even greet me! Very rude.
She rushed to do my nails. Wasn’t friendly. No smile… nothing. Not much of the staff were friendly, not only to me, but to other patrons in the establishment. Seriously, we’re coming here to give YOU business, and you act like you’re doing us a favor?
My nails did come out nicely, however, I will not go back. I can’t stand bad customer service. Also, we shall see if this mani lasts a full two weeks.